Privacy for Customer Contact Personnel

Price: $ 159.00 (USD)
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Course Description

In Privacy for Customer Contact Personnel, students will learn the everyday privacy issues that customer contact staff are faced with on a regular basis. It covers the existing Right to Financial Privacy Act as well as Regulation P, the newest consumer privacy guidelines resulting from the passage of the Gramm-Leach-Bliley Act. Students will learn the terminology used to discuss the privacy issue, including opt-out, consumer vs. customer and how to answer consumer questions about their privacy rights."
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Course Outline

Understanding Privacy Issues, Safeguarding Consumer Privacy"
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More Information

Language English
Course Length 0.70 hours
Duration of Access Three Months
Vendor Zoologic (Read more about Zoologic accreditation.)
Course Certification Zoologic Certificate for the CPE Credits
Prerequisites/Audience Understanding Privacy Issues, Safeguarding Consumer Privacy"
Requirements/Materials Included MSIE 5.5, Flash v 5.0"
Price: $ 159.00 (USD)
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